Here are some more words of wisdom from our Kasas City Sales Pro Mel Carney. Thanks Mel! Keep those cards and letters coming. 

So how do you nurture disciplined optimism within yourself? How do you make an effort to be more of a half-full, and less of a half-empty, kind of person? Here are eight ideas, based on Clate and Scott’s advice in their book as well as my own two pesos.
1. Face the problem (and quickly). This one is from Clate and Scott, who say, “Don’t brood and dwell on difficult experiences,” like a thorny customer or looming cash crunch. “Go to work right away.”
2. Rewind. Go back and address situations you wish you’d handled differently. It’s never too late (well, it’s never too late at least to try.)
3. Rewire your brain. Be conscious of your negative thoughts. Boot them out of your brain and make room for positive thoughts. (This might sound squishy and New Age-y, but it works.)
4. Don‟t take yourself too seriously. Believe in yourself and what you are doing, but don’t take yourself too seriously. (Those who do are one of my biggest pet peeves, by the way.) “Laugh at yourself. Have a little fun. Roll with the punches,” Clate and Scott say.
5. Read customer testimonials. Or shake the Magic Google 8-ball: Search on “I love {insert your company name here}.” This does wonders to remind you of the good feelings you engender.
6. Give a compliment. Spread sunshine yourself by telling someone what a great job they are doing. You’ll feel better about yourself, too.
7. Fake it „til you make it. This old catchphrase is usually applied to confidence, but you can apply it to optimism, as well, especially if you aren’t naturally a half-full kind of person: Imitating optimism will generate real optimism by producing success; that in turn reinforces your optimism.
8. Be grateful. Those of us here at OPEN Forum are a lucky bunch, aren’t we? We have passion and a curiosity and willingness to learn and grow our businesses and ourselves. (Otherwise, why would you be reading OPEN Forum at all?) That’s an amazing thing, isn’t it? And for that, we can be grateful every day.